Terms & Conditions

Introduction

Welcome to el444, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions constitute a legally binding agreement between you ("the User") and el444 ("the Platform", "we", "us", "our"). By registering an account, accessing, browsing, or using any part of the el444 website at https://el444.vip, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.

These Terms apply to all services provided by el444, including but not limited to sports betting (cricket, football, kabaddi), live casino games, slot games, crash games, bingo, and any promotional or bonus offers. If you disagree with any part of these Terms, you must stop using the platform immediately.

Eligibility and Account Registration

To register and maintain an active account on el444, you must meet the following eligibility criteria. We verify accounts to maintain a safe, fair, and legally compliant environment for all players.

Registration Requirements

• You must be at least 21 years of age at the time of registration. el444 strictly enforces the 21+ age policy.
• Each individual is permitted to hold only one (1) account on el444. Duplicate accounts will be suspended and any associated balances may be forfeited.
• You must provide accurate, current, and complete registration information. Providing false details is grounds for immediate account termination.
• Account sharing or transferring access to a third party is strictly prohibited and constitutes a breach of these Terms.
• You are solely responsible for maintaining the confidentiality of your login credentials. Report any unauthorized access to [email protected] immediately.

KYC Verification

As part of our Know Your Customer (KYC) process, el444 may require users to submit documentary evidence of identity, address, and payment method ownership before processing withdrawals or at any other time deemed appropriate. Accepted documents typically include:

• Government-issued National Identity Card (NID) or valid passport
• Proof of residential address (utility bill or bank statement dated within 3 months)
• Screenshot or transaction history of the bKash, Nagad, Rocket, or Upay account used for deposits

Deposits, Withdrawals, and Payments

el444 supports a range of payment methods widely used across Bangladesh, ensuring fast and convenient transactions for all players. All financial transactions on the platform are processed in Bangladeshi Taka (৳ BDT).

Accepted Payment Methods

• Mobile banking: bKash, Nagad, Rocket, Upay
• Internet banking via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank
• International cards: Visa, Mastercard (subject to availability and regional restrictions)
• Cryptocurrency options may be available; check the deposit page for current supported options

Withdrawal Conditions

All withdrawal requests are subject to the following conditions. el444 aims to process all approved withdrawal requests promptly, typically within the same business day for mobile banking methods.

• A minimum withdrawal amount may apply. Please refer to the current limits displayed in your account dashboard.
• Withdrawals must be made to the same payment method used for the most recent deposit, subject to platform verification requirements.
• el444 reserves the right to request additional KYC documentation before approving any withdrawal, particularly for larger amounts.

Bonuses, Promotions, and Wagering Requirements

el444 offers a range of bonuses and promotional offers to new and existing players, including welcome bonuses, deposit match bonuses, free spins, and seasonal promotions linked to events like BPL, IPL, T20 World Cup, and Eid. All bonuses are subject to the following general conditions unless otherwise stated in specific promotion terms.

General Bonus Terms

• All bonuses carry a wagering requirement (rollover) that must be satisfied before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier is specified in each individual promotion.
• Bonuses are non-transferable and may not be exchanged for cash except through fulfilment of wagering requirements.
• el444 reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice if there is evidence of abuse or misuse.
• Only one welcome bonus per household, IP address, and payment method is permitted. Using multiple accounts to claim the same bonus is considered fraud.

Free Spins

Free spins awarded as part of a promotion will be credited to a specific game or selection of games designated in the promotion details. Free spin winnings are subject to wagering requirements before they may be withdrawn.

Free spins expire after 7 days of being credited if not used. Expired free spins cannot be reinstated under any circumstances.

Gameplay Rules and Prohibited Conduct

All games available on el444 — including sports betting markets, live casino tables, slot machines, crash games, bingo, and Dragon Tiger — are governed by the specific game rules displayed within each game environment, in addition to these overarching Terms and Conditions.

Prohibited Activities

• Using any automated software, bot, script, or algorithm to interact with the platform in place of a human player is strictly prohibited and will result in immediate account closure.
• Colluding with other players, exploiting software errors or vulnerabilities, and engaging in any form of fraudulent activity will lead to permanent suspension and potential legal action.
• Any attempt to launder money or process proceeds of illegal activity through el444 accounts will be reported to the relevant authorities and will result in immediate account termination.
• Placing bets using stolen payment credentials, chargebacks, or reversed transactions is considered fraud. el444 will pursue all available legal remedies in such cases.

Technical Failures

In the event of a technical failure, system error, or connectivity issue that affects a game in progress, el444 will make all reasonable efforts to resolve the issue fairly. Where a game cannot be completed or game data cannot be verified, el444 reserves the right to void the relevant bet and return the stake to the player's account. el444 is not liable for losses resulting from third-party network outages, power disruptions, or user-side connectivity issues.

Responsible Gaming Commitment

el444 is fully committed to responsible gaming practices. We recognize that gambling can become problematic for some individuals and take our duty of care seriously. The following tools and resources are available to all registered players:

• Deposit limits: Players may set daily, weekly, or monthly deposit caps to manage their spending. Limits take effect immediately when reduced.
• Self-exclusion: Players may request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During exclusion, account access is suspended and promotional communications are stopped.
• Reality checks: Optional session reminders can be activated to notify you of how long you have been playing and your net gaming result.

Intellectual Property

All content on the el444 platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the exclusive property of el444 or its content providers and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, modification, or public display of any platform content is strictly prohibited.

The el444 brand name, logo, and domain are trademarks of el444. You may not use any el444 trademark, trade name, or service mark without prior written permission. Any feedback, suggestions, or ideas you submit to el444 may be used by us without obligation or compensation to you.

Limitation of Liability

To the fullest extent permitted by applicable law, el444 and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. Without limiting the foregoing, el444 specifically disclaims liability for:

• Losses resulting from gambling outcomes, whether in sports betting, casino games, or any other game format offered on the platform
• Loss of data, profits, revenue, business, or goodwill arising directly or indirectly from use of the platform
• Service interruptions, server downtime, or technical issues caused by maintenance, cyberattacks, or third-party infrastructure failures
• Any unauthorised access to or alteration of your account data that occurs despite el444's reasonable security measures being in place

Account Termination and Suspension

el444 reserves the right to suspend or permanently close any user account at its sole discretion, with or without prior notice, under circumstances including but not limited to:

• Breach of any provision of these Terms and Conditions, including but not limited to fraudulent activity, multi-accounting, or abuse of bonus offers
• Failure to complete KYC verification within a reasonable period as requested by the el444 compliance team
• Account inactivity for a continuous period of 12 months or more, following which el444 may apply an inactivity fee or close the account in line with its dormancy policy

Amendments to Terms and Governing Law

el444 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Where changes are material, we will endeavour to provide prominent notice via the platform or by email. Your continued use of el444 following the posting of any changes constitutes your binding acceptance of those changes.

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which el444 operates. Any dispute arising out of or in connection with these Terms that cannot be resolved through direct communication with our support team should be referred to binding arbitration. el444 makes no representation that content on the platform is appropriate or lawful for access from all locations.